{"id":16541,"date":"2024-11-07T13:50:35","date_gmt":"2024-11-07T20:50:35","guid":{"rendered":"https:\/\/www.elpasoco.com\/?page_id=16541"},"modified":"2025-10-08T16:31:08","modified_gmt":"2025-10-08T22:31:08","slug":"strategic-plan-dashboard","status":"publish","type":"page","link":"https:\/\/www.elpasoco.com\/strategic-plan\/strategic-plan-dashboard\/","title":{"rendered":"Strategic Plan Dashboard"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_single_image image=”13213″ img_size=”large” alignment=”center” css=””][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=”El Paso County Strategic Performance Dashboard” font_container=”tag:h1|font_size:40|text_align:center|color:%23002D5D” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal” css=””][vc_custom_heading text=”This dashboard is a dynamic display of our strategic plan\u2019s objectives and performance. In a quick snapshot, it helps visualize and simplify the complexity of our efforts in an easy-to-understand, transparent way. Additionally, this type of tool helps show progress, trends, and how we arrive at data-driven decision-making. At its core, the dashboard acts as a tangible way that we continue to demonstrate our core values.” font_container=”tag:p|font_size:24|text_align:center|color:%23002D5D|line_height:1.5″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1736549773361{padding-top: 30px !important;padding-bottom: 50px !important;}”][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row disable_element=”yes”][vc_column][vc_btn title=”Trigger Section 1″ css=”” link=”url:%23elpaso-section-1″][vc_btn title=”Trigger Section 2″ css=”” link=”url:%23elpaso-section-2″][vc_btn title=”Trigger Section 3″ css=”” link=”url:%23elpaso-section-2″][vc_btn title=”Trigger Section 4″ css=”” link=”url:%23elpaso-section-2″][\/vc_column][\/vc_row][\/vc_section][vc_row css=”.vc_custom_1740768456484{padding-bottom: 30px !important;}”][vc_column][vc_empty_space 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active_section=”1″ el_id=”button-container” css=”.vc_custom_1740771449239{padding-top: 0px !important;}”][vc_tta_section title=”Infrastructure Tab” tab_id=”infra-tab” el_class=”l2-tab-panels”][vc_row_inner][vc_column_inner][vc_single_image image=”13911″ img_size=”full” css=””][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1731021208735{padding-top: 25px !important;padding-bottom: 25px !important;}”]<\/p>\n

Infrastructure Key Results<\/span><\/h2>\n

[\/vc_column_text][vc_empty_space][vc_column_text css=””]<\/p>\n

Sustainably fund, manage, and improve public-owned infrastructure.<\/p>\n

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Click any of the buttons below to explore Key Results and their corresponding Key Performance Indicators.<\/strong><\/p>\n

[\/vc_column_text][vc_empty_space][vc_row_inner][vc_column_inner width=”1\/3″][vc_single_image image=”16730″ img_size=”medium” alignment=”center” css=”.vc_custom_1739985451457{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742922877997{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 80-100<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Bridge Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-BAC-body-L3″ el_id=”infra-BAC-KR-btn-L2″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”16736″ img_size=”medium” alignment=”center” css=”.vc_custom_1739985497564{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742922994039{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 55-85<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Road Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-RAC-body-L3″ el_id=”infra-RAC-KR-btn-L2″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”16731″ img_size=”medium” alignment=”center” css=”.vc_custom_1739985601354{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742923036182{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 70-90<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Stormwater Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-STWAC-body-L3″ el_id=”Infra-STWAC-KR-btn-L2″][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1739985907589{padding-top: 20px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”16732″ img_size=”medium” alignment=”center” css=”.vc_custom_1739985682996{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742923095514{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 80-100<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Fleet Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-FTAC-body-L3″ el_id=”Infra-FTAC-KR-btn-L2″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”17731″ img_size=”medium” alignment=”center” css=”.vc_custom_1739994295008{padding-bottom: 12px !important;}”][vc_column_text css=”.vc_custom_1742923136517{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 87-95%<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Facilities Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-FACAC-body-L3″ el_id=”Infra-FACAC-KR-btn-L2″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”17736″ img_size=”medium” alignment=”center” css=”.vc_custom_1739995762274{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742923715531{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: To Be Determined<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Park Assets Condition” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Infra-PAC-body-L3″ el_id=”Infra-PAC-KR-btn-L2″][\/vc_column_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Service Quality Tab” tab_id=”service-quality-tab” el_class=”l2-tab-panels”][vc_row_inner][vc_column_inner][vc_single_image image=”13911″ img_size=”full” css=””][\/vc_column_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1736899506521{padding-top: 25px !important;padding-bottom: 25px !important;}”]<\/p>\n

Service Quality Key Results<\/span><\/h2>\n

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Our goal for this objective is to improve service quality with an engaged workforce.<\/p>\n

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Click any of the buttons below to explore Key Results and their corresponding Key Performance Indicators.<\/span><\/p>\n

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Goal Range: To Be Determined<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Customer Experience Index” size=”lg” align=”center” css=”” button_block=”true” el_id=”Service-Quality-CEI-KR-btn-L2″ link=”url:%23Service-Quality-CEI-body-L3″][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”16974″ img_size=”medium” alignment=”center” css=”.vc_custom_1739986214484{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742923554151{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: 60-70%<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Employee Engagement Index” size=”lg” align=”center” css=”” button_block=”true” el_id=”Service-Quality-EEI-KR-btn-L2″ link=”url:%23Service-Quality-EEI-body-L3″][\/vc_column_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”Community Trust Tab” tab_id=”comm-trust-tab” el_class=”l2-tab-panels”][vc_row_inner][vc_column_inner][vc_single_image image=”13911″ img_size=”full” css=””][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1736891715304{padding-top: 25px !important;padding-bottom: 25px !important;}”]<\/p>\n

Community Trust Index<\/span><\/h2>\n

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Our goal for this objective is to strengthen community trust through improved communications and transparency.<\/p>\n

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Click any of the buttons below to explore Key Results and their corresponding Key Performance Indicators.<\/span><\/p>\n

[\/vc_column_text][vc_empty_space][vc_single_image image=”16935″ img_size=”medium” alignment=”center” css=”.vc_custom_1739986293625{padding-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1742923715531{padding-top: 1% !important;padding-bottom: 1% !important;}”]<\/p>\n

Goal Range: To Be Determined<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_btn title=”Community Trust Index” size=”lg” align=”center” css=”” link=”url:%23Comm-Trust-CTI-body-L3″ el_id=”Comm-Trust-CTI-KR-btn-L2″][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/2″][vc_btn title=”Civility Indicator” size=”lg” align=”center” css=”” button_block=”true” link=”url:%23Comm-Trust-CIV-IND-body-L3″ el_id=”Comm-Trust-CIV-IND-KR-btn-L2″][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_btn title=”Transparency Indicator” size=”lg” align=”center” css=”” button_block=”true” el_id=”Comm-Trust-TI-KR-btn-L2″ link=”url:%23Comm-Trust-TI-body-L3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/2″][vc_btn title=”Capability Indicator” size=”lg” align=”center” css=”” button_block=”true” el_id=”Comm-Trust-CAP-IND-KR-btn-L2″ link=”url:%23Comm-Trust-CAP-IND-body-L3″][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_btn title=”Reliability Indicator” size=”lg” align=”center” css=”” button_block=”true” el_id=”Comm-Trust-RI-KR-btn-L2″ link=”url:%23Comm-Trust-RI-body-L3″][\/vc_column_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_tta_section][vc_tta_section title=”Health And Safety Tab” tab_id=”health-and-safety-tab” el_class=”l2-tab-panels”][vc_row_inner][vc_column_inner][vc_single_image image=”13911″ img_size=”full” css=””][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1731021372428{padding-top: 25px !important;padding-bottom: 25px !important;}”]<\/p>\n

Health and Safety Key Results<\/span><\/h2>\n

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Our goal for this objective is to develop partnerships to support community efforts to improve the health and safety of residents.<\/p>\n

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Click any of the buttons below to explore Key Results and their corresponding Key Performance Indicators.<\/span><\/p>\n

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Goal Range: To Be Determined<\/span><\/strong><\/p>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1732041730620{margin-right: 300px !important;margin-left: 300px !important;padding-top: 25px !important;padding-bottom: 25px !important;background-color: #002d5d !important;border-radius: 35px !important;}”]<\/p>\n

Coming Soon<\/strong><\/p>\n

[\/vc_column_text][vc_empty_space][\/vc_tta_section][\/vc_tta_tabs][vc_tta_tabs active_section=”1″ el_id=”L3-body-container” css=”.vc_custom_1740770679424{margin-bottom: -125px !important;border-top-width: 20px !important;padding-bottom: -60px !important;}”][vc_tta_section title=”BAC TAB” tab_id=”Infra-BAC-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13062″ alignment=”center” css=”.vc_custom_1730912580943{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16730″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][vc_empty_space height=”22px”][vc_column_text css=””]<\/p>\n

Goal Range: 80-100<\/span><\/strong><\/p>\n

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Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Bridge Assets Condition<\/strong><\/h3>\n

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Bridge Sufficiency Rating Summary<\/strong><\/h4>\n

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El Paso County regularly inspects its 285 bridges to ensure safety and prevent costly damage. Bridges are rated on a sufficiency scale from 0 to 100, assessing their structural integrity and functionality. Regular inspections and maintenance help extend the lifespan of these vital structures, reducing the risk of failure and ensuring smooth transportation. The county aims to improve bridge management through better planning and increased rehabilitation efforts, addressing aging infrastructure before it becomes a critical issue.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”60px”][vc_column_text css=”.vc_custom_1759961474331{margin-bottom: 13% !important;}”]<\/p>\n

Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”RAC TAB” tab_id=”Infra-RAC-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13062″ alignment=”center” css=”.vc_custom_1730912580943{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16729″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][vc_empty_space height=”22px”][vc_column_text css=””]<\/p>\n

Goal Range: 55-85<\/span><\/strong><\/p>\n

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Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Road Assets Condition<\/strong><\/h3>\n

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Road Assets Summary<\/strong><\/h4>\n

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The Department of Public Works monitors and maintains El Paso County\u2019s vast network of paved roadways, representing a $3 billion asset. The County conducts condition measurements every three years to ensure the longevity and safety of roads. Roadway conditions are measured using advanced technology and industry-standard metrics like the Pavement Condition Index (PCI). This data also helps prioritize maintenance, rehabilitation, and reconstruction efforts, ensuring efficient use of resources and improved roadway conditions for all users. <\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAlMjNzdHJhdGVnaWMtcGxhbi1zdWNjZXNzLWxpbmslMjAlN0IlMEElMjAlMjAlMjAlMjBjb2xvciUzQSUyMCUyMzAwMmQ1ZCUyMCUyMWltcG9ydGFudCUzQiUwQSU3RCUwQSUwQSUzQyUyRnN0eWxlJTNF[\/vc_raw_html][vc_empty_space height=”60px”][vc_column_text css=”.vc_custom_1759962435889{margin-bottom: 13% !important;}”]<\/p>\n

Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”STWAC TAB” tab_id=”Infra-STWAC-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13062″ alignment=”center” css=”.vc_custom_1730912580943{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16731″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][vc_empty_space height=”22px”][vc_column_text css=””]<\/p>\n

Goal Range: 70-90<\/span><\/strong><\/p>\n

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Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Stormwater Assets Condition<\/strong><\/h3>\n

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Stormwater Assets Condition Summary<\/strong><\/h4>\n

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As El Paso County grows and develops, stormwater management becomes increasingly important. New infrastructure like roads and buildings contribute to stormwater runoff, which can carry pollutants such as trash, fertilizers, and sediment into our streams and rivers. To combat this, the County operates 30 Permanent Control Measures (PCMs) designed to reduce pollutant discharge and improve water quality. Our Public Works Department inspects these PCMs annually, evaluating their condition and ensuring they function as intended. Proper maintenance is key to meeting the requirements of our Municipal Separate Storm Sewer System (MS4) permit, which helps protect local waterbodies and avoids costly fines for non- compliance. By prioritizing regular maintenance, we reduce long- term costs, lower the risk of flooding, and preserve the health of our waterways.
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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAlMjNzdHJhdGVnaWMtcGxhbi1zdWNjZXNzLWxpbmslMjAlN0IlMEElMjAlMjAlMjAlMjBjb2xvciUzQSUyMCUyMzAwMmQ1ZCUyMCUyMWltcG9ydGFudCUzQiUwQSU3RCUwQSUwQSUzQyUyRnN0eWxlJTNF[\/vc_raw_html][vc_empty_space height=”60px”][vc_column_text css=”.vc_custom_1759962464395{margin-bottom: 13% !important;}”]<\/p>\n

Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”FTAC TAB” tab_id=”Infra-FTAC-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13062″ alignment=”center” css=”.vc_custom_1730912580943{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16732″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][vc_empty_space height=”22px”][vc_column_text css=””]<\/p>\n

Goal Range: 80-100<\/span><\/strong><\/p>\n

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Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Fleet Assets Condition<\/strong><\/h3>\n

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Fleet Assets Condition Summary<\/strong><\/h4>\n

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Fleet Management in El Paso County is responsible for providing transportation and construction equipment to 21 organizations, ensuring that these assets are available to support citizen services. To measure performance, the division tracks “Fleet Readiness,” which calculates the percentage of time vehicles and equipment are available versus unavailable due to maintenance or mechanical issues, aiming for a target of 95%. The data is collected using the Fleet Management System and has shown that the County\u2019s investment in maintenance and replacement programs has helped maintain Fleet Readiness above the target. This data also allows for in-depth analysis of readiness by asset category, guiding future purchasing decisions based on performance. Ultimately, the data helps ensure that resources are used efficiently to support County departments and improve service delivery to the public.
\n<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

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Goal Range: 87-95%<\/span><\/strong><\/p>\n

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Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Facilities Assets Condition<\/strong><\/h3>\n

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Facilities Assets Condition Summary<\/strong><\/h4>\n

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The Facilities Condition Index (FCI) is a critical metric used by El Paso County to assess the condition of its facilities by comparing the total deferred maintenance costs to each building’s replacement value. The County tracks FCI using the MyFacilityInformer tool, helping to prioritize and plan maintenance needs based on available resources. Rather than using the traditional FCI scoring method, the County applies the Life Remaining Scale, which presents facility conditions based on the percentage of useful life remaining. In this approach, a 90% rating signifies that a facility is “On Track,” providing a clearer representation of long-term maintenance needs. <\/span><\/strong>This data-driven approach supports the County’s objective of maintaining and improving facility conditions through a Facilities Management System that assesses overall conditions and costs, guiding effective maintenance and rehabilitation efforts.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”60px”][vc_column_text css=”.vc_custom_1759962558848{margin-bottom: 13% !important;}”]<\/p>\n

Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”PAC TAB” tab_id=”Infra-PAC-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13062″ alignment=”center” css=”.vc_custom_1730912580943{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16772″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_empty_space][vc_column_text css=””]<\/p>\n

Infrastructure
\n<\/strong>Key Result:<\/strong><\/h2>\n

Park Assets Condition<\/strong><\/h3>\n

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Parks Assets Condition Summary<\/strong><\/h4>\n

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The El Paso County Parks & Community Services Department is updating its park maintenance strategy to better manage its assets and meet growing recreational needs. By implementing a Parks\u2019 Condition Index, the County can systematically assess the state of trails, sport fields and sport courts,<\/span> playgrounds, and other assets. This data will guide budgeting, maintenance, and strategic planning, while a new Computerized Maintenance Management System (CMMS) will help streamline maintenance tasks. Collecting and using this data will ensure that parks remain safe, vibrant, and accessible for residents.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CEI TAB” tab_id=”Service-Quality-CEI-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13064″ alignment=”center” css=”.vc_custom_1731702612934{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16775″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_empty_space][vc_empty_space][vc_column_text css=””]<\/p>\n

Service Quality
\n<\/strong>Key Result:<\/strong><\/h2>\n

Customer Experience Index<\/strong><\/h3>\n

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Customer Experience Index Summary<\/strong><\/h4>\n

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El Paso County values citizen and employee input to improve services and foster community engagement. We regularly update our customer experience initiatives, focusing on Customer Satisfaction, Effort, and Advocacy to gauge how well we meet community needs. This feedback helps us identify improvement areas, aligning services with community expectations. By prioritizing customer engagement and transparency, we aim to enhance service quality, creating impactful and meaningful experiences for all.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”EEI TAB” tab_id=”Service-Quality-EEI-body-L3″ el_class=”L3-tabs”][vc_row_inner][vc_column_inner width=”1\/2″][vc_single_image image=”13058″ alignment=”center” css=”” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16974″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][vc_empty_space height=”22px”][vc_column_text css=””]<\/p>\n

Goal Range: 60-70%<\/span><\/strong><\/p>\n

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Service Quality
\n<\/strong>Key Result:<\/strong><\/h2>\n

Employee Engagement Index<\/strong><\/h3>\n

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Employee Engagement Index Summary<\/strong><\/h4>\n

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El Paso County prioritizes employee engagement, recognizing its impact on service quality. Through a biannual Employee Engagement Index, the County assesses how valued, connected, and supported employees feel. Current data shows strong purpose alignment (90%) and role satisfaction (78%), with improvement opportunities in career growth. By enhancing employee support, the County strengthens its commitment to delivering exceptional services to the community.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CIV IND TAB” tab_id=”Comm-Trust-CIV-IND-body-L3″ el_class=”L3-tabs”][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13058″ alignment=”center” css=”.vc_custom_1731702688693{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16787″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_empty_space][vc_column_text css=””]<\/p>\n

Community Trust
\n<\/strong>Key Result:<\/strong><\/h2>\n

Civility Indicator<\/strong><\/h3>\n

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Civility reflects respect, fairness, and professionalism in every interaction between the county and its community members. By fostering an environment where all voices are heard and valued, the county builds positive relationships and promotes a culture of inclusiveness and respect. Civility encourages constructive dialogue and creates a welcoming atmosphere for community engagement.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Community Trust
\n<\/strong>Key Result:<\/strong><\/h2>\n

Transparency Indicator<\/strong><\/h3>\n

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Transparency involves openly sharing information, decisions, and actions with the public. This openness builds trust by helping community members understand how decisions are made and how resources are used. Through transparent communication, the county demonstrates accountability and provides stakeholders with a clear view of its priorities and operations.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”CAP IND TAB” tab_id=”Comm-Trust-CAP-IND-body-L3″ el_class=”L3-tabs”][vc_row_inner disable_element=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1730842807041{padding-right: 30px !important;}”][vc_single_image image=”13058″ alignment=”center” css=”.vc_custom_1731702720364{padding-top: 20px !important;padding-right: 0px !important;}” el_class=”KR-tiles”][vc_empty_space][vc_empty_space][vc_single_image image=”16791″ img_size=”medium” alignment=”center” css=””][vc_raw_html css=””]JTNDc3R5bGUlM0UlMEElMjAlMjAlMjAlMjAuS1ItdGlsZXMlMjBpbWclMjAlN0IlMEElMjAlMjAlMjAlMjAlMjAlMjAlMjAlMjB3aWR0aCUzQSUyMDE3NXB4JTNCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwaGVpZ2h0JTNBJTIwYXV0byUzQiUwQSUyMCUyMCUyMCUyMCU3RCUwQSUzQyUyRnN0eWxlJTNFJTBB[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_empty_space][vc_column_text css=””]<\/p>\n

Community Trust
\n<\/strong>Key Result:<\/strong><\/h2>\n

Capability Indicator<\/strong><\/h3>\n

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Capability reflects the county\u2019s ability to effectively meet community needs through skilled leadership, sound planning, and efficient service delivery. When the county consistently demonstrates competence, community members feel confident that it can address challenges and fulfill commitments. Capability ensures that the county has the necessary expertise, resources, and processes to serve its residents well.<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Community Trust
\n<\/strong>Key Result:<\/strong><\/h2>\n

Reliability Indicator<\/strong><\/h3>\n

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Reliability is shown through the county\u2019s consistent follow-through on commitments, reinforcing trust that it will deliver on promises. By consistently meeting expectations and providing dependable services, the county establishes itself as a reliable partner. Reliability assures the community that the county can be counted on to act with integrity and responsibility in all its operations..<\/span><\/strong><\/p>\n

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View the full story here<\/span><\/strong><\/span><\/a><\/p>\n

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Community Trust
\n<\/strong>Key Result:<\/strong><\/h2>\n

Community Trust Index<\/strong><\/h3>\n

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Community Trust Index Summary<\/strong><\/h4>\n

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Community Trust serves as the cornerstone of a successful relationship between El Paso County (EPC) and its stakeholders. It is fostered through consistent actions that reflect both intent and competence. Leading research identifies four critical factors essential to building and maintaining community trust: civility, transparency, capability, and reliability. <\/span><\/strong><\/p>\n

These factors serve as our foundation, and we measure progress in each area by reporting on them as our \u2018Key Performance Indicators\u2019 (KPIs).<\/span><\/strong><\/p>\n

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Visit the Strategic Plan Success<\/a> page to view the Strategic Plan accomplishments!<\/p>\n

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Goal Range: <\/span><\/strong><\/p>\n

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[vc_section][vc_row][vc_column][vc_single_image image=”13213″ img_size=”large” alignment=”center” css=””][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=”El Paso County Strategic Performance Dashboard” font_container=”tag:h1|font_size:40|text_align:center|color:%23002D5D” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal” css=””][vc_custom_heading text=”This dashboard is a dynamic display of our strategic plan\u2019s objectives and performance. In a quick snapshot, it helps visualize and simplify the complexity of our efforts in an easy-to-understand, transparent way. 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